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Spatial Analysis

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As we start to roll out our new system we are getting a wide variety of request. One of them being that we have a group that is in charge of maintenance at a lof of different locations. So when something breaksdown they would like to be able to find the closest tech/contractor with the ability to service the problem.

It seems as though this service will only allow you to do 5,10,15 miles so I guess I need to create my own.
http://sampleserver1.arcgisonline.co...veTimePolygons

I was thinking that Network Analyst would be good for this but was not sure about a couple of things so I wanted to test it a little bit.

1.) Should I be looking at ArcGIS Network Anaylst for Server or for Desktop or both?
2.) I think the extension for Desktop is $2500 but what is it for Server?
3.) Does anyone have a link to an example like this,
4.) Also each Tech will have a GPS device on them. Is it possible to use that person's GPS signal and plot it on a map? If so what do you need to do something like that. I think this maybe out of my league.
5.) Can I accomplish this in FlexViewer or is this going to have to be a Flex App?

Michael

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